Technology

Client And Transferee Portal

We empower our clients and their employees with access to real time data via our online portal.

Our clients have visibility to the entire program, including information specific to their employees’ relocations. Clients have the ability to initiate relocations, communicate with our staff, and view notes on transferee files. Some features such as our cost estimator and lump sum calculator are offered as a self-service option or RCI administered tool.

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CLIENT AND TRANSFEREE PORTAL BENEFITS

Reports and graphics are available at the push of a button to analyze trends, exceptions, accruals, and global compensation. We also supply transferring employees the convenience of online expense submission and payment tracking, total spend versus budget, and service provider contact information. Employees will not only have access to their relocation policy, but additional relocation resources and informative city guides as well.

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Mobile App

RCI brings relocation ease right to the phone screens of transferring employees. Our mobile app provides simplified access to expense management and features the ability to complete expense reports, upload receipts, and choose currency options.

The app also provides assistance at every phase of the relocation, including service provider and vendor contact information for easier communication and seamless coordination.

Since not every transferee prefers the complete digital experience and the use of a mobile app, a Senior Relocation Manager (SRM) is available to provide a human connection for a more personal approach.

Global Cost Estimator

Our team has the ability to prepare domestic and international cost estimates to provide a broad view of the potential financial implications of any relocation or assignment.

This tool is customized to reflect policy guidelines and the employee’s move profile. Every factor is taken into account, such as family size, home ownership, city of origin, and destination location. Our cost estimates are continuously updated for accuracy.

Details of the estimates include house hunting, household goods, temporary housing, expatriate compensation costs, home/host income, and hypothetical and social tax costs to name a few.

The final cost estimate can be presented in the home country, host country or company base currency.

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COLA Reports

Cost of Living Analysis (COLA) reports are available for cities around the world. This is an integral tool for both the client and the employee. The report provides clients’ the ability to determine if additional allowances or cost of living adjustments are needed at the new location, especially when an employee is moving to a more expensive area.

Our database is continuously updated to reflect changes in housing, insurance, utilities and transportation costs. We also report on fluctuations in currencies, tax regulations and cost of goods in the new location to empower the employee to make informed decisions prior to accepting the relocation.

COLA Reports

Frequently Asked Questions

Is the online portal interface user-friendly for both clients and employees?

Yes, our online portal is designed for ease of use, providing clients and employees with intuitive navigation and access to real-time data regarding relocations. Clients can initiate relocations, communicate with our staff, and view detailed information specific to their employees' relocations. Employees also have access to features such as expense submission, payment tracking, and relocation resources.

We take data security seriously and have implemented robust security protocols to safeguard sensitive information. Our online portal utilizes industry-standard encryption methods and access controls to ensure the confidentiality and integrity of all data. Additionally, we regularly update our security measures to mitigate potential risks and adhere to strict data privacy regulations.

Yes, we conduct regular updates and maintenance to ensure that our online portal operates smoothly and efficiently. Our dedicated team monitors performance metrics and addresses any issues promptly to minimize disruptions and maintain optimal functionality for our clients and employees.

Our portal is highly customizable, allowing us to tailor the user experience to meet the specific needs and preferences of each client. We work closely with clients to understand their requirements and implement customizations such as branding, policy guidelines, and reporting preferences to ensure a tailored solution that aligns with their objectives.

We offer comprehensive support and training to ensure that clients can effectively utilize our tools and maximize their benefits. Our dedicated support team is available to provide assistance and guidance on using the portal and mobile app, and we also offer training sessions to familiarize clients with the features and functionality of our technology platform. Additionally, we provide ongoing support to address any questions or concerns that may arise during usage.

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Our custom, full-service program offerings, coupled with years of industry knowledge and experience, makes Relocation Coordinates International (RCI) an ideal resource.

If you would like to speak with one of our relocation specialists for a global mobility consultation or you have interest in our relocation services, please fill out the form below and let us know how we can help.