DOMESTIC RELOCATION SERVICES

Our Capabilities

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Pre-Decision Services

Area Tours

An effective strategy to increase job acceptance rates is to offer an orientation tour during the interview process. The tour is arranged with a local expert to provide a tailored overview of the communities and surrounding areas. The goal of the tour is to showcase the destination as a place that may suit their lifestyle, education and housing needs. Throughout the interview process, the family has access to a state-of-the-art neighborhood platform that provides single source access to data regarding local and state taxes, demographics, housing prices and valuation trends, school scores, crime statistics, and more. The tour, together with the provided counseling and destination information, increases overall job acceptance rates.

Destination Information

At RCI, our state-of-the-art software and custom programs provide destination information that is unique to the needs and interests of the candidate and/or family. Our full-access software ranks neighborhoods to meet specific criteria, such as home price range, school scores, demographics, crime statistics, and neighborhood characteristics. Our tools also identify neighborhoods in the new destination that match the origin location and note the degree of similarity. Utilizing our portal’s online tools enables families to gain in-depth community knowledge and increases familiarity with the area, as well as other recommended neighborhoods.

Cost Estimates

Our Senior Relocation Managers (SRMs) conduct in-depth needs assessments to not only prepare and project the relocation, but it also provides a fundamental glimpse on the overall costs to the relocation. SRMs collect valuable details during the assessment, including home size, original price paid, number of family members, etc., all of which is factored into the final estimate.

The preparation of cost estimates based on policy benefits and projected total relocation costs are available at the candidate level to enable our clients to modify and/or finalize benefit offerings to ensure the anticipated relocation spend is within budget. Cost estimates can be computed following job acceptance, as well to provide budgeting information for accrual purposes. Tax tables are kept up to date for data accuracy and there is the ability to report the results in multiple currencies.

Area Tours

  • Can we integrate the tour with our existing interview process?
  • Can the tours be designed based on specific amenities and interest of the candidate?
  • How do you ensure that the tours reflect current market conditions and data accurately?
  • How do you handle feedback or negative experiences by the candidate during or after the tour?

Destination Information

  • How up to date is the information provided?
  • Does RCI provide support when I am using the software and I need assistance or guidance?
  • What is the cost of accessing this software?
  • Can the software provide historical trends on neighborhoods such as home sale values and rental rates?

Cost Estimates

  • In what ways can the relocation package be customized based on the cost estimate?
  • What is included in the projected relocation cost estimate?
  • What level of detail can we expect in the final cost estimate?
  • Can you explain how tax gross up calculations are handled in the cost estimate?
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Destination Services

Accepted Offer: Relocation Services

One of our trusted Senior Relocation Managers (SRMs) will guide the employee, step-by-step, throughout their relocation. Following an in-depth needs assessment, the SRM will act as a single point of contact for the transferee to develop a personalized relocation plan dedicated to the family’s lifestyle, housing preferences, and financial requirements. An analysis of the employee’s current housing to determine market value, salability or lease options is conducted. The SRM counsels the employee on policy benefits, assesses strategies for minimizing corporate and employee cost, identifies key service partners, and discusses expense processing for the relocation.

Temporary Housing

We ensure every transferee and family finds a home that meets their needs, even temporarily. We work with our corporate housing partners to find interim housing that meets budget, size and length of stay; which is outlined by the relocation policy. When locating ideal temporary housing, our team aims to accommodate the special requests of the transferee, such as pet friendly units, proximity to office, onsite fitness center or a hotel suite. After selecting a unit, our Senior Relocation Manager (SRM) will review the lease agreements for accuracy, obtain signatures, arrange billing, and share move-in instructions with the employee.

Home Purchase Assistance

Our Senior Relocation Managers (SRMs) paired with RCI’s home finding and purchasing programs, provide a sense of security to every relocating family. We offer the necessary counseling, education, and neighborhood tools to empower the employee in determining their ideal home and community. Our extensive real estate broker network consists of area experts for any destination, which are hand-selected and carefully matched to the housing and community needs of the employee and family. Our agents are extremely knowledgeable about the local market and act as an advocate to the employee by providing key market data, as well as assisting with contract negotiations.

Rental Assistance

Finding a home or apartment to rent can be a challenging process. Rental markets are tight and homeowners often prefer to list the home for rent on their own versus through a realtor. This may result in rentals not appearing on the Multiple Listings Service (MLS) and limiting the ability to tour the property, as the availability is subject to the property manager. A Senior Relocation Manager (SRM) will connect the employee with a carefully matched and qualified rental specialist, who will identify available housing that meets their preferences and requirements, such as the number of bedrooms, square footage, size, price, location, and amenities. The Rental Specialist will accompany the employee to view each rental and assist with lease negotiations.

Mortgage Services

RCI offers mortgage assistance to relocating employees. We’ve built beneficial partnerships with a network of trusted lenders who specialize in relocation mortgages, fast pre-qualification, and online application processes. Our transferees can expect competitive pricing and a variety of loan programs. RCI’s goal is to make this process as easy as possible for a transferee to purchase a new home. Arrangements can be made for our lenders to direct-bill covered closing costs to minimize employee out of pocket costs.

Settling-in Services

Every family is taken care of as they transition to their new community. By utilizing our settling in services, employees and families are escorted to the DMV to get their driver’s license and neighborhood banks to set up accounts. Our team has the tools to identify local utility companies, clubs, recreational facilities and other areas of importance to make the process of settling-in easier. We also provide families important information such as childcare options, medical practitioners, local hospital and emergency services, along with an orientation of local public transportation.

Education Assistance

Our Senior Relocation Managers (SRMs) review the local school system and the schools that fall within the boundaries of each neighborhood with every relocating employee and family. Our team provides school reports and other information to help families better assess school rankings, special curriculum, and athletic programs. We also partner with education specialists to provide extensive knowledge about local schools of interest, arrange interviews with administrators, assist with completing school applications and locate additional educational support when needed.

Spousal/Partner Assistance

Companies and families alike benefit when the accompanying spouse is supported. We partner with firms that deliver spousal/partner career and acclimation assistance. Their coaches help by successfully establishing connections in the new area, such as fitness centers, local clubs and health spas. Valuable assistance is also available for anyone looking for a job in the new location. Following an in-depth assessment, the assigned Career Consultant provides the necessary tools and information to conduct an efficient and targeted campaign, including Curriculum Vitae (CV)/Resume preparation, market employment trends, interview training, and key strategies for effective networking.

Accepted Offer: Relocation Services

  • What experience and qualifications do your SRMs have?
  • How do you vet your suppliers to ensure quality and reliability?
  • What are some common challenges that employees face during relocation, and how do your SRMs help overcome these challenges?
  • What kind of support can the employee expect after the move?

Temporary Housing

  • What is the range of temporary housing options you provide?
  • How flexible are your housing solutions in terms of lease length, budget and location?
  • How is billing handled especially for corporate clients?
  • What support can the transferee expect upon arrival and during their stay?

Home Purchase Assistance

  • How do you assess the specific needs of an employee and their family during the relocation process?
  • How do your agents support clients during contract negotiations?
  • Can you or the agent recommend a lender to me for pre-qualification?
  • What kind of support can we expect after moving into our new home?

Rental Assistance

  • Are you available to accompany me to all property viewings?
  • What is your experience with lease negotiations?
  • How often will you update me on new listings that match my criteria?
  • Can you provide insights into local amenities, schools, traffic patterns?

Mortgage Services

  • What area the qualifications and experience of your network of lenders?
  • Can you provide details on pre-qualification process?
  • How competitive are your pricing and interest rates compared to other lenders?
  • How do you handle direct-billing of covered closing costs?

Settling-In Services

  • What specific services are included in your settling-in package?
  • How do you measure the satisfaction of your clients with the settling-in process?
  • Do you provide information on local community centers, libraries and other local resources?
  • Can you assist with the process of relocating pets?

Education Assistance

  • What assistance do you provide with the school application process?
  • What is your follow-up process after we relocate?
  • How do you assist with finding additional educational support if needed
  • Do you assist with domestic and international schools?

Spousal/Partner Assistance

  • What is the scope of your services?
  • What experience and qualifications do your career consultants have?
  • How do you handle confidentiality and privacy?
  • What specific strategies do you provide for job searches?
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Departure Services

Domestic Move Management

RCI maintains complete control of the process by utilizing vetted suppliers that provide the best combination of price, geographic coverage and performance. Our partners are required to assign top-tier crews to ensure the employee and family have a positive experience. We carefully review move estimates and diligently audit invoices for policy accuracy, compliance and service. Employees are kept abreast of the process every step of the way, with quality checks at survey, pack & load, and delivery. Our team also facilitates claim processing and resolution, which is monitored for timeliness and appropriateness.

Home Marketing Assistance

RCI provides employees the support and expertise required to sell their homes quickly and for the highest possible price. Realtors are recommended based on experience, reputation and local market knowledge. We empower transferring employees to make an agent selection with our guidance, following realtor interviews and Broker Market Analysis reports. By partnering with the realtor, we develop and implement a comprehensive marketing strategy based on a thorough review of property evaluation, local market conditions, price, staging and advertising. RCI will also provide suggestions of home repairs to complete, which enhance the home’s visible appeal and eliminate structural concerns from buyers.

Home Sale Assistance

We are skilled at customizing home sale programs to fit our clients’ culture, talent acquisition goals and budget. It is important that programs are market relevant and incorporate cost containment measures, while remaining competitive. Our Senior Relocation Managers (SRMs) serve as a single point of coordination for the employee, regarding realtor selection, contract negotiation and closing. We constantly advocate for our clients’ employees from the moment the listing agreement is signed to the closing date.

Third-Party Home Sale Programs

RCI offers traditional and 3rd Party Home Sale Programs, including Buyer Value Option, Appraised Value and Amended Value Sales. We offer the ability to customize each program to reflect benefit levels, eligibility, volume and administration. While each program has its unique set of risks and benefits, RCI is adept at avoiding fallout and creating a smooth closing. We strive to make the transition to the new location easy and with the equity in hand.

Domestic Move Management

  • What criteria do you use to vet your suppliers and partners?
  • How often do you review and evaluate your suppliers’ performance?
  • What is your geographic coverage for moving services?
  • How is the claims processed handled in cases of damage?

Home Marketing Assistance

  • How do you vet and select realtors that you recommend?
  • Can we have input in the selection of the realtor, or is the selection solely at your direction?
  • What criteria do you use to match realtors with employees with specific needs?
  • How do you address situations where a home is not selling as expected?

Home Sale Assistance

  • What tools or data do you use to stay informed about real estate trends?
  • What specific cost containment measures do you incorporate into your program?
  • What type of reporting can we expect regarding the progress and outcomes of employee relocations?
  • How does the SRM serve as a single point of contact for the employee?

Third-Party Home Sale Programs

  • Can you provide a detailed breakdown of each home sale program (Buyer Value Option, Appraised Value and Amended Value Sales) including how they operate and their respective benefits and risks?
  • How customizable are these programs in terms of benefit levels, eligibility criteria, and administrative processes?
  • What strategies do you employ to minimize risks and avoid closing fallout in each of the offered programs?
  • How do you ensure quality of services from your vendors and partners?
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Testimonials

See what previous clients say about us.

man
Star Star Star Star Star

Thank you for successfully transitioning our relocation program to RCI. Working with you and your entire team has been absolutely fantastic. They have shown great dedication in understanding and adapting to our program's needs. You have quickly grasped our management preferences, ensuring that our employees have a top-notch experience while we maintain cost control. We extend our heartfelt thanks for all their hard work.

Medical Device
Star Star Star Star Star

Relocation Coordinates is truly in a league of its own. Their highly personalized and reliable service is truly client-driven. Every transaction is treated with utmost care and tailored to meet the unique needs of the transferring individual and their family. Unlike other companies that use a cookie-cutter approach, RCI truly understands the importance of people helping people in our industry.

Semi-conductor
Star Star Star Star Star

I have had the pleasure to work closely with Relocation Coordinate’s leadership team and have been extremely happy with their work. The dedication, knowledge, advice and support have been truly remarkable. As you may well know the relocation business is not one size fits all, on the contrary, there is often a need to tailor help to specific situations. They have always been responsive and committed to making the relocation experience a pleasant experience for employees and families alike. What sets RCI apart is a solid knowledge of the local market and a trusted partnership with providers used throughout the relocation process.

Biotech
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Make The Move With RCI by Your Side

Let RCI provide a helping hand to manage the challenge of moving to a new city. Our relocation experts can be reached by calling 1-866-915-8631.

Frequently Asked Questions

Can RCI align with our organization’s strategic objectives for talent mobility?

Absolutely. We’re dedicated to fostering a partnership that optimizes talent mobility in line with your strategic goals. Drawing on our extensive industry experience and agile approach, we collaborate to provide solutions that drive success across many industries

RCI's service model revolves around delivering a high-touch experience that meets the needs of your employees and embraces your organizational culture, cost management considerations, and talent objectives. This approach ensures a positive experience for every individual involved.

Absolutely. Our approach to cost control and value optimization is rooted in transparency, cutting-edge technology, and unwavering compliance. These elements help create comprehensive solutions that manage costs effectively and deliver superior value throughout the relocation process.

Whether you choose a supply chain recommended by RCI or your organization, rest assured that we will manage the outsourced relocation program. Our focus remains on ensuring a seamless relocation, regardless of the chosen supply chain.

Getting to know more about us and how we align with your corporate needs is just a step away. Call us at +1 (866) 915-8631 or submit this form.

Request Consultation

Our custom, full-service program offerings, coupled with years of industry knowledge and experience, makes Relocation Coordinates International (RCI) an ideal resource.

If you would like to speak with one of our relocation specialists for a global mobility consultation or you have interest in our relocation services, please fill out the form below and let us know how we can help.